1. Goods, Pricing, and Availability
1.1 Sensible efforts are made from our side to keep all the descriptions and a graphical image of the Goods that we display on our website exactly like our real Goods. However, the following points should be noted:
1.1.1 On our website, we display our Goods in the form of images, but they may vary a little in color from the actual goods. Depending on the type of goods, there may be a 5% difference in dimensions, weight, size, and shape. But it should be noted that the actual Goods may vary only slightly and not entirely differently.
1.1.2 At the time of purchasing, you can select from various options of size, color, and model of Goods.
1.1.3 We give relevant information about the availability of stocks on the website.
1.1.4 After you place your order, sometimes we may make some changes in our legal and regulatory needs, but that will not affect your Goods.
1.1.5 We try to maintain correct pricing information on our website by reviewing and updating it every 30 days. At the time of placing an order, we review all pricing information carefully before confirming the order. For any revision of price done, you will be given prior notification. Our pricing on goods doesn’t include the delivery charge, as delivery charges are free for all products.
2. Orders- How orders are made and processed
2.1 Our site provides complete information on the ordering process.
2.2 Customers are advised to give complete information while placing an order; failing which, your orders will be cancelled.
2.3 After your order is successfully placed, we send you an order confirmation letter including an order number, details about the goods ordered, details about pricing, and a roughly estimated delivery date. A paper confirmation may be given with the goods.
2.4 If, for any reason, we are unable to place your order (due to unavoidable circumstances), we will notify you about it.
3. Payment
3.1 For payments, we accept the following methods:
3.1.1 Payments by credit or debit card.
3.1.2 Payments by internet banking.
4. Delivery
4.1 We take a maximum of 30 days after order placement to deliver our product.
4.2 If, under a rare occurrence, we fail to deliver the order within 30 days of order confirmation. We will arrange a new delivery date for you.
4.2.1 Due to courier issues (problems in delivery) or unavoidable circumstances (weather conditions, political/state issues, national emergency, concerns arising due to other circumstances, etc.), the order delivery may be delayed
4.2.2 If the order is not received on said time, we can help you in tracking the order, give you the tracking number on request, and personally contact the delivery agent to know the status of the delivery. We are available to help, you can contact us by emailing your query emailing us at studiomarvelindia@gmail.com.
4.3 You cannot cancel any part of your order. The amount paid for the goods and their order is not at all refundable.
4.4 At the time of delivery, if you are not available to collect goods, then the delivery agent takes back the package to the delivery warehouse and resends the package on a new delivery date. We will help you track the order in such cases by giving you the Tracking number for delivery.
4.5 We conclude the order as complete when we successfully deliver the Goods to the addresses you provided. Once we deliver the Goods, the ownership of the order belongs to you.
5. Faulty, Damaged or Incorrect Goods
5.1 After delivery, if you find any fault, damage in the Goods, or it is not the same Goods you have purchased, then you cannot claim a replacement or refund.
6. Cancellation and Return Policy
6.1 We do not provide any exchange or return of the goods bought online or offline.
6.2 We are always ready to help our customers with the tracking number of delivery and help them know their delivery status with the courier agents.
7. Our liability to customers
7.1 We do not owe any liability to our customers.
8. Events outside of our control
8.1 If any delay occurs while performing our obligations, no matter what reason, we are not liable to you. But we will take the necessary steps to rectify the problem and help you with your concerns if possible.
9. Other Important Terms
9.1 We have the right to transfer duties under these terms to a third party, but you will not be affected by these transfers.
9.2 You cannot provide any suggestions to these terms, and we can revise these terms from time to time, scoring to our convenience.
10. Law and Jurisdiction
10.1 All these terms and conditions fall under the governance of the law of Chennai (State capital of Tamil Nadu), and any dispute arising between you and us, regarding these terms, will be under the jurisdiction of the law.